Frequently asked questions
What is the return policy?
If you ever find yourself dissatisfied by our service or meals we will absolutely make it right! All sales are final. However, we are able to offer a credit or replacement meal for a future order.
Contact us: phone: 614.668.9245 / email: cs@360fitnessmeals.com
Are meals fresh or frozen?
Always fresh. You can freeze our meals if you do not expect to eat them in the first 4-5 days.
How long do the meals last?
Meals for the first 4-5 days should be stored in the refrigerator. Meals beyond that should be stored in the freezer and transferred to the refrigerator the night before you plan to eat them.
How do I heat-up the meals?
Simply pop them in the microwave for a couple minutes and they will steam back to life!
How Many People Does a Meal Serve / What is the Portion Size?
Our meals feed an active adult and our philosophy is that our customers should “never leave the table hungry.” You can choose from 4-8 oz of raw weight protein per meal, 1/4 - 1 cup of carbs and 1 cup of vegetables.
How Do I View Nutritional Information?
You can view full nutritional information for each meal on our menu. Email us directly should you need additional nutritional information: cs@360fitnessmeals.com
Ihave dietary restrictions/allergies. Do you have meals that work for me?
Typically, yes! It depends on your allergies / restrictions. When you place your order for our service, we ask that you tell us about any restrictions you have during checkout. However, like most restaurants, we prepare and serve products that may contain egg, milk, peanuts, wheat or other allergens. While a particular ingredient may not contain one of these allergens, our products may be prepared on the same equipment and in the same kitchen area as those that do. We cannot guarantee that cross contact with allergens will not occur and we cannot assume any responsibility for a person’s sensitivity or allergy to any food item provided in our kitchen.
Email us if you’d like to discuss meals that work for
you: cs@360fitnessmeals.com
What are the 360 Fitness Meal package options and how do they work?
360 Meal plans are a monthly or weekly subscription of meals delivered directly to you weekly. We offer packages of 3, 5, 8, 10, 12, 14, or 16 meals per week, which include a selection of extra standard, or light protein options.
Delivery is included with in every subscription plan as long as the delivery address is within 25 miles of our facility at 2672 Billingsley Rd, Columbus, OH 43235
Need different or even larger meal quantities? Contact us at: cs@360fitnessmeals.com
How do I order meals using my code/credits?
1. When you're ready to order the meals, add the meals you’d like to your cart. You can add as many or as few meals as you’d like for the week.
2. At checkout, use the code provided to negate the amount due.
My weeks are always different. How can I use your service when it’s hard for me to plan ahead?
Flexibility is key! You have full control to edit your cart if you need to adjust the number of meals in your next delivery. Don’t need meals at all a certain week? Pause a delivery.
What payment methods are accepted?
We accept debit/credit cards, PayPal, G Pay, Amazon Pay, Venmo, and Shop Pay. Arrangements for cash / check can also be made.
If you would like to pay by cash or check, please contact cs@360fitnessmeals.com
What are the delivery and pickup options?
Check out our Delivery & Pickup page.