FREQUENTLY ASKED QUESTIONS
+ - What is 360?
360 Fitness Meals prepares and delivers fresh, nutritious meals to your door. We combine nutrition science and culinary excellence to design dishes that taste amazing, and give your body and mind the nutrients needed to perform at their peak.
+ - What are the benefits of 360 Fitness Meals?
75% of your fitness comes from what you eat. When you are fit, you look great, feel amazing and have the energy and focus needed to achieve all your goals. We shop, prep, cook, and deliver to your door for you so you can experience the benefits of clean eating without the hassle.
+ - Is this a diet?
No. Diets are about restriction and sacrifice. Most importantly, they are often times not synonymous with healthy. We believe eating should be enjoyed and enhance your quality of life. You will achieve your goals if you consistently fuel your body with the right nutrients. If your goal is to lose weight, 360 Fitness Meals will definitely help you do that.
+ - Do I need to eat 360 Fitness Meals for every meal for it to “work?”
Definitely not. A fit lifestyle doesn’t happen in a few days or weeks, but by creating habits that you stick to over time. If you eat clean consistently, great. If you don’t, we applaud you for taking action to change that. Every meal you eat that is healthier than what you used to eat is a step in the right direction. Think about progress, not perfection.
+ - How much does 360 Fitness Meals cost?
Our meals start at $8 and increase based on portion size and protein choice. Hop over to our menu to see pricing for this week.
+ - What types of food do you offer?
We feature a variety of nutritionist-designed, chef-crafted meals every week. Many of our recipes are based off the comfort foods you know and love. Our chefs swap processed ingredients for whole, clean ingredients to create healthy, mouth-watering creations. You will see weekly menus that highlight everything from American classics like our Grass-fed Steak, to Italian favorites like our Meatballs, and everything in between! What you won’t ever see in our meals are meats injected with hormones or antibiotics, GMOs, Gluten, or Soy.
+ - What’s so special about your ingredients?
Our chefs only use the highest quality, freshest ingredients available. Whether you’re looking for high-quality proteins, low-glycemic carbohydrates, or heart-healthy fats, you can count on every meal being:
- Hormone and Antibiotic-free
+ - Who prepares the meals? Where?
Our master chefs prepare every meal by hand in our state-of-the-art, gourmet kitchen in Columbus, OH.
+ - Are meals fresh or frozen?
Always fresh. You can freeze our meals if you do not expect to eat them in the first 3-5 days, but fresh just tastes better!
+ - How Many People Does a Meal Serve / What is the Portion Size?
Our meals feed an active adult, and our portion size is generous. Our philosophy is that our customers should “never leave the table hungry.” You can choose from 4-8 oz of raw weight* protein per meal, 1/3 - 1 cup of carbs and 1 cup of vegetables.
+ - How Do I View Nutritional Information?
You can view full nutritional information for each meal on our menu. If for some reason additional information is needed you may always email us.
+ - I have dietary restrictions/allergies. Do you have meals that work for me?
Typically, yes! It depends on your allergies / restrictions. When you place your order for our service we ask that you tell us about any restrictions you have during checkout. However, like most restaurants, we prepare and serve products that may contain egg, milk, peanuts, wheat or other allergens. While a particular ingredient may not contain one of these allergens, our products may be prepared on the same equipment and in the same kitchen area as those that do. We cannot guarantee that cross contact with allergens will not occur and we cannot assume any responsibility for a person’s sensitivity or allergy to any food item provided in our kitchen.
+ - What is a 360 Fitness Meal subscription and how does it work?
- Sign up for the Monthly Fit Pack you want.
- Create an account and log into the website to place your order.
- Enter the coupon code your receive in your email into the field at the checkout screen to negate any pending charges.
+ - Is there an order minimum?
There is no minimum for pickup orders. Delivery order minimum is 5 meals.
+ - How do I edit the meals in my cart?
Simply log in and add meals from the menu page.
+ - I travel a lot. Will this work for me?
Yup, this is made for you! How can you shop when you are only in town for a couple days each week? Our weekly service is flexible, so just pause your delivery while you’re out of town. Going away on business? Consider sending meals to your destination, because eating healthy on the road is impossible!
+ - I like lots of variety. Will you give me lots of different options?
We love variety too. That’s why we rotate several menu items each week!
+ - I prefer to cook myself.
We love to cook, too. But most of us don’t have time to cook every meal, every day. 360 Fitness Meals is your healthy option for those moments that you need something convenient.
+ - My weeks are always different. How can I use your service when it’s hard for me to plan ahead?
Flexibility is key! You have full control to edit your cart if you need to adjust the number of meals in your next delivery. Don’t need meals at all a certain week? Pause a delivery.
Before you eat
+ - How long do meals last?
Meals for the first 4-5 days should be stored in the refrigerator. Meals beyond that should be stored in the freezer and transferred to the refrigerator the night before you plan to eat them.
+ - How do I heat-up the meals?
Simply pop them in the microwave for a couple minutes and they will steam back to life! Reheating in an oiled skillet is also a great option.
If you ever find yourself dissatisfied by our service or meals we will absolutely make it right! All sales are final however we are able to offer a credit or replacement meal for a future order.